Legal
Privacy policy
Last updated 17 September 2026
This policy explains what Edgeable collects, why, and what you can ask us to do with it. It is a working draft and should be reviewed against GDPR and any other regime that applies to you before launch.
1. What we collect
Account data: your email address, billing details processed by Stripe, and your plan. Connection data: the credentials or tokens required to reach each trading account you connect. Operational data: the orders Edgeable places on your behalf, the position comparisons it performs, and the corrections it makes. Technical data: IP address, browser and device information, and error logs.
2. Why we hold it
To operate the service you asked for, to bill you, to investigate faults, and to meet legal and accounting obligations. We do not sell personal data and we do not share it with advertisers.
3. Trading credentials
Connection credentials are encrypted at rest and in transit and are used only to reach the account they belong to. On the Local Desktop plan, credentials stay on your own machine and are never transmitted to us. Credentials are never shared between accounts or between users.
4. Processors
We use third parties to run the service, including Stripe for card payments and infrastructure providers for hosting. Each processes data only on our instruction. Crypto payments are processed through the relevant network and the payment processor we use for it.
5. Retention
Operational logs are retained for as long as needed to run and audit the service. Account and billing records are retained for the period required by law. Closing your account removes your connections immediately and your personal data after the retention period.
6. Your rights
You can request access to, correction of, export of, or deletion of your personal data, and you can object to certain processing. Write to support@edgeable.com and we will respond within the period the applicable law requires.
7. Cookies
We use the minimum cookies needed to keep you signed in and to understand aggregate site usage. You can refuse non-essential cookies without losing access to the product.